For students who don’t know the inner workings of the university, on-campus services may seem like they’re composed of an army of overpaid bureaucrats.

Fortunately, the university has taken steps this semester to demystify the administrative leviathan and incorporate student feedback. Thursday evening, Chief Operating Officer Christopher Augostini presided over the second edition of Hoya Roundtables, a meeting where students can voice concerns and suggestions straight to the source. Like the first roundtable, it provided students with a unique opportunity to express any discontent or confusion to top university officials about issues of university life on the Hilltop. After the first roundtable, at which, student safety questions were answered, last night’s discussion shed light on technology services, food availability on campus and HoyaInnovation. But if we want these roundtables to remain effective, students need to show up.

In the initial roundtable held in mid-October, the majority of concerns circled around the Department of Public Safety. Last night, students were given the opportunity to ask about late-night food trucks, moving procedures, print stations on campus and HoyaInnovation. But topics like facilities, housing and wireless have yet to be addressed.

Hoya Roundtables has been a good start to discussing issues requiring immediate attention, but the dialogue goes both ways. Without our input, how will administrators know what to improve in campus life? With issues that beg immediate attention, direct communication is often the best solution.

Such dialogue allows both parties to gain a better understanding of their respective needs and responsibilities, while working to chip away at the administration-student divide. Hoya Roundtables are a welcome stimulant for a needed conversation — all we need to do is make sure we speak up.