GUASFCU’s Chief Information Officer, Christopher Griffin, left, and Chief Executive Officer, Nikhil Lakhanpal, were instrumental to the credit union’s efforts to install a new ATM in Walsh Building.
The Georgetown University Alumni and Student Federal Credit Union opened a new ATM in the Edmund A. Walsh Building lobby, adding accessibility and convenience for credit union cardholders who live on East Campus.
GUASFCU CEO Nikhil Lakhanpal (MSB ’13) said he hoped this new ATM location would both increase GUASFCU’scampus presence and help students.
“[That area] is one part of campus where we didn’t really have a presence,” Lakhanpal said.
Before the installation, GUASFCU members often paid extra fees to use the nearby ATM at The Tombs rather than walking to the nearest GUASFCU ATM inO’Donovan Hall. The new ATM’s location across the street from The Tombs and Wisemiller’s, popular student eateries, adds to its convenience.
“A lot of our members are excited now that they won’t get charged at The Tombs because it’s too far to walk to Leo’s,” Lakhanpal said.
The installation of GUASFCU’s third company-owned ATM did not come without challenges.
“We’ve been trying to get this ATM for a while,” Lakhanpal said. “One of the things that hurts us the most is [employee] turnover. Each board of directors that comes in tries to get an ATM but has to start [their efforts] over as a new board.”
This year, however, Lakhanpal said that GUASFCU pushed the university harder to facilitate the addition of the ATM.
“[Deborah Morey], the new university services chief business officer, was very willing to work with us,”Lakhanpal said.
Lakhanpal praised Morey’s ability to empathize with student interests.
“She helped us get a whole contract that’s signed and worked with facilities to make sure there was a connection up and running,” Lakhanpal said. “[Things] are running pretty smooth from there.”
GUASFCU is also looking to adding more ATMs on campus, specifically one in Hoya Snaxa later this semester.
“We’re always looking to expand,” Lakhanpal said. “We’re really excited about putting one in HoyaSnaxa. It’s a nice partnership between GUASFCU and The Corp, and it’s a win-win for both companies.”
The Hoya Snaxa ATM’s tentative installation date is late February.
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